Q: What kinds of payments do you take?
A: For safe and easy payments, we accept PayPal and credit cards.
Q: Do I have to have an account to order?
A: No, you can check out as a guest. You can, however, keep track of your orders and save your information for faster checkout by making an account.
Shipping
Q: Do you ship for free?
A: Yes! All orders come with free standard shipping.
Q: How long does it take to ship?
A: Orders are processed in 1 to 3 business days, and they usually arrive in 7 to 15 business days, depending on where you live.
Q: Will I get a number to track?
A: Yes, you'll get an email with your tracking information once your order has shipped.
Refunds and Returns
Q: Is it possible to return something?
A: Yes, you can return items within 90 days of delivery as long as they are unworn, unused, and in their original packaging.
Q: What should I do to ask for a return?
A: Please email us at contact@Luxeviibe.shop with your order information, and we will give you instructions.
Q: How long will it take for my refund?
A: We process refunds within 7 business days of getting your return and looking it over.
Things
Q: Do your products fit true to size?
A: We want to make sure that all of our product pages have the right size information. For more information, please see our size guide.
Q: Do you get more of things that are sold out?
A: Some styles that are popular may be restocked. If you love something and it's out of stock, we suggest checking back later or signing up for restock alerts if they are available.
Help for Customers
Q: How can I get in touch with you?
A: You can get in touch with us by:
📞 Call us at +1 847 454 4158